Terms of service

Welcome to Renue. By accessing and using our website (www.renue.co.in) or purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • Renue reserves the right to update or modify these Terms of Service at any time without prior notice.
  • Continued use of our website or services indicates acceptance of the latest version of these terms.

2. Products & Availability

  • All sarees and products listed are subject to availability.
  • Colors may vary slightly due to photography, lighting, and display settings.
  • Customised or altered products (e.g., blouse stitching, fall/pico, tassels) are made to order and cannot be returned or exchanged.

3. Pricing & Payment

  • All prices are listed in INR (₹) unless otherwise specified.
  • We reserve the right to change prices at any time without notice.
  • Payments must be completed at checkout through the available payment methods on our site.

4. Shipping & Delivery

  • Shipping timelines are estimates and may vary based on location, courier delays, or unforeseen circumstances.
  • Customers are responsible for providing accurate delivery details. Renue is not liable for failed or delayed deliveries caused by incorrect addresses.

5. Returns & Exchanges

Please refer to our Return & Exchange Policy for detailed information on eligibility, process, and charges.

6. Refunds

  • Refunds will be issued only as per our Return & Exchange Policy after product inspection.
  • Shipping charges are non-refundable.

7. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Renue and may not be copied, reproduced, or used without prior written consent.

8. Limitation of Liability

  • Renue is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • Our maximum liability is limited to the value of the product purchased.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu.

10. Contact Us

For any questions regarding these Terms of Service, you can reach us at: